Differences

This shows you the differences between two versions of the page.

--- issue-en [2020/06/05 19:31] – [Quick start] smitt48
+++ issue-en [2020/10/25 00:54] – [Quick start] smitt48
@@ Line 12: / Line 12: @@
 //If you report a problem in the __**[[http://forum.rocrail.net|Rocrail Forum]]**__ you need to provide some essential files which you can easily collect  with this function in a few steps: //
   - __Update__ the Rocrail installation. __This is essential__ :!: __**[[https://wiki.rocrail.net/rocrail-snapshot/|Rocrail Update]]**__
-  - Delete old *.trc files.
+  - Delete old ** *.trc** files.
+  - Open your workspace.
   - __**[[:rocgui-menu-en#activate_actions|Disable actions]]**__.
+  - Activate the required trace options:
+    - Don't know what to select: **Information**
+    - Drive automatically: **Information + Automatic**
+    - Controller problem: **Information + Monitor**
+  - Operate Rocrail until the problem occurs.
   - Open the **Help** menu in Rocview.
   - Select **Issue**.
@@ Line 20: / Line 26: @@
   - Click on **OK**.
   - A file explorer window will open with a file named **issue.zip** which can be attached in the Forum. \\ At the bottom of the Forum entry is a "Upload Attachment" feature, select the **issue.zip** file just created.
-  - If the zip file is not created automatically, then use a zip program to zip the "issue" subdirectory.
+  - If the zip file is not created automatically, then use a zip program to zip the "issue" subdirectory.\\
+**Note:** If Rocrail terminates before you can create the issue, then zip your workspace together and post it in the forum.
+\\
+     At the bottom of the forum contribution there is a function "Upload Attachment".
  \\