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issue-en [2019/04/20 16:29]
rjversluis
issue-en [2020/10/25 00:54] (current)
smitt48 [Quick start]
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 //If you report a problem in the __**[[http://​forum.rocrail.net|Rocrail Forum]]**__ you need to provide some essential files which you can easily collect ​ with this function in a few steps: // //If you report a problem in the __**[[http://​forum.rocrail.net|Rocrail Forum]]**__ you need to provide some essential files which you can easily collect ​ with this function in a few steps: //
   - __Update__ the Rocrail installation. __This is essential__ :!: __**[[https://​wiki.rocrail.net/​rocrail-snapshot/​|Rocrail Update]]**__ ​   - __Update__ the Rocrail installation. __This is essential__ :!: __**[[https://​wiki.rocrail.net/​rocrail-snapshot/​|Rocrail Update]]**__ ​
 +  - Delete old ** *.trc** files.
 +  - Open your workspace.
   - __**[[:​rocgui-menu-en#​activate_actions|Disable actions]]**__.   - __**[[:​rocgui-menu-en#​activate_actions|Disable actions]]**__.
 +  - Activate the required trace options: ​
 +    - Don't know what to select: **Information**
 +    - Drive automatically:​ **Information + Automatic**
 +    - Controller problem: **Information + Monitor** ​
 +  - Operate Rocrail until the problem occurs.
   - Open the **Help** menu in Rocview.   - Open the **Help** menu in Rocview.
   - Select **Issue**.   - Select **Issue**.
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   - Click on **OK**.   - Click on **OK**.
   - A file explorer window will open with a file named **issue.zip** which can be attached in the Forum. \\ At the bottom of the Forum entry is a "​Upload Attachment"​ feature, select the **issue.zip** file just created.   - A file explorer window will open with a file named **issue.zip** which can be attached in the Forum. \\ At the bottom of the Forum entry is a "​Upload Attachment"​ feature, select the **issue.zip** file just created.
-  - If the zip file is not created automatically,​ then use a zip program to zip the "​issue"​ subdirectory.+  - If the zip file is not created automatically,​ then use a zip program to zip the "​issue"​ subdirectory.\\
  
 +**Note:** If Rocrail terminates before you can create the issue, then zip your workspace together and post it in the forum.
 +
 +\\
 +     At the bottom of the forum contribution there is a function "​Upload Attachment"​.
  \\  \\
  
issue-en.1555770569.txt.gz ยท Last modified: 2019/04/20 16:29 by rjversluis